Digital delivery guarantees and licensing rules.
Because TauernTunnel Bond provides proprietary algorithmic transit maps and PDF telemetry files electronically, delivery is executed the moment checkout is processed. Due to the easily reproducible nature of digital assets, we enforce a strict No-Refund Policy once the PDF or MP3 files have been downloaded.
In accordance with EU consumer protection norms, we offer a 14-day technical remediation window. If the payload email fails to arrive, or the downloaded file is demonstrably corrupted, our support engineers at [email protected] will manually reissue the encrypted assets to an alternate address. If manual provisioning cannot be established within 48 hours, a complete financial refund will be issued to the original payment instrument.